University of Surrey Wifi

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University of Surrey Wifi

University of Surrey Wifi

Wireless Network

The University of Surrey provides wireless coverage across hundreds of locations throughout the University. There are three methods of connecting to the wireless service on campus:

Network Name  Users Details
eduroam
(preferred network)
  • Members of the University of Surrey
  • Visitors from participating ‘eduroam’ institutions
Provides fast and secure wireless access at the University and thousands of other institutions that are part of the ‘eduroam’ federation.
UOS_SECURE
  • Members of the University of Surrey
Uses WPA Enterprise encryption to provide a secure wireless service.
The Cloud
  • Visitors
  • Conference guests
  • General Public
Provides simple, fast and reliable Wi-Fi for visitors at the University who are unable to use ‘eduroam’.

eduroam: for staff and students at the University of Surrey

‘eduroam’ is the secure, world-wide roaming access service developed for the international research and education community.

With eduroam, you are able to access the Internet not only via the University of Surrey’s wireless network, but also when visiting other participating universities, colleges, research centres and libraries.

To find out more about the ‘eduroam’ wireless service click here.

The Cloud: for visitors and members of the public

‘The Cloud’ is a free public access Wi-Fi service for visitors at the University who are unable to use ‘eduroam’. With thousands of hotspots and millions of registered users, it provides simple, fast and reliable wireless access.

To find out more about ‘The Cloud’ click here.

The Cloud: Visitor Wireless Network

Visitors and members of the general public should use ‘The Cloud’ to connect to the wireless service when visiting the University of Surrey.

About ‘The Cloud’

‘The Cloud’ is a free public access wireless service with thousands of hotspots and millions of registered users, it provides simple, fast and reliable wireless Internet access.

Connecting to ‘The Cloud’

To connect to ‘The Cloud’ simply follow the steps below:

1. Switch on your smartphone, tablet or other Wi-Fi device and check that Wi-Fi is enabled.

2. Select ‘The Cloud’ from the available network list

3. Open your Internet browser – ‘The Cloud’ landing page below will appear. Click ‘Get Online’.
If the web page does not appear click here.

4. You will then see the service selection screen. Select ‘The Cloud Wi-Fi’.

5. Once this is done you can either login with an existing ‘The Cloud’ account, or click on the ‘Create Account’ button to register for a free account.

6. Once you have logged in or registered you will be able to access the Internet using ‘The Cloud’.

FastConnect App

You can also register your compatible mobile device for auto-connect with the FastConnect app, so you will no longer need to enter your user name and password. The FastConnect app can be downloaded via iTunes or Android.

Connecting mobile devices

‘The Cloud’ service is available for Android, iOS, Windows and Mac devices. To find out how to connect your device click here.

Security

For details on ‘The Cloud’ Wi-Fi Security visit: thecloud.net/free-wifi/wifi-security.

Help and Support

‘The Cloud’ wireless service is provided by BskyB. If you experience problems connecting to service you will need to contact ‘The Cloud’ support by emailing wifisupport@bskyb.com. Further support is also available at: thecloud.net/free-wifi/support.