University of Oxford Wellington Square

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University of Oxford Wellington Square

The FM services available within the University Offices building are shown below; to book any of these services please click on the links provided. Please note that you will need your log in details for the FM Online system to proceed with your booking—if you don’t have a log in you can request one here

Estates Services – part of University Administration Services – is responsible for managing the University of Oxford’s estate within Oxfordshire: 235 buildings used for teaching, research and administration and another 140 commercially managed properties including offices and land.

We have a diverse remit:

Our work does not include the University’s colleges, which manage their own buildings and facilities.

Contact us

Director of EstatesDirector of Estates

Paul Goffin, Director of Estates, is head of department and can be contacted on email at

Alternatively contact Barbara Wright, Executive Assistant to the Director of Estates, on (2)78755.


Main Office

Estates Services

University of Oxford
The Malthouse
Tidmarsh Lane
Tel: 01865 278750
Fax: 01865 278792
General enquires:
Office hours: 8:30 – 17:00
Searchable map: Estates Services

Information on how to get to The Malthouse is available here.

Emergency Numbers

Repairs & Maintenance helpdesk

Non-managed building related emergencies 
Monday to Wednesday 0800 – 1630
Thursday and Friday 0800 – 1600
tel:01865 (2) 70877 

Emergency (24 hours) Security Services

For building related emergency from the hours of 16:00 – 8:00
01865 (2) 89999 

Facilities Management helpdesk

Managed building related emergencies
tel: 01865 (2) 70087  


Team information

Asset Management
The commercial property arm of the University

Team Administrator: Genevieve Coupland

Tel: 01865 (2) 80808

Building Services
Manages Electrical and Mechanical systems accross the functional estate

Team Administrator: Julie Hayday

Tel: 01865 (2) 78754

Capital Projects
Manages large scale building and refubishements 

Capital Projects Team

Tel: 01865 (6) 14804

Rebecca Baxter, Capital Projects Communications Manager Tel: 01865 (2) 88583


Sarah Walton, Head of Communications Tel: 01865 (6) 614693

Rob Markham, Customer Service Communications Manager Tel: 01865 (6) 14692

Charlene Rowley, Web and Digital Media Officer Tel: 01865 (2) 88556

Raquel Lopez, Communications Assistant Tel: 01865 (6) 14816

Conservation and Buildings

Team Administrator: Amy Pritchard

Tel: 01865 (2) 78759

Direct Labour Organisation (DLO)

Robert Durno, Head of DLO Development Tel: 01865 (2) 82565

Karen Brading, Deputy Head of DLO Tel:  01865 (2) 82569

Environmental Sustainability

Jennie Jack, Environmental Sustainability Projects Manager Tel: 01865 (2) 78780

Team Administrator. Tel: 01865 (6)14804


Graduate Accommodation Accounts

General Enquiries

Facilities Management

FM Helpdesk Tel: 01865 270087

General Information and Advice

Graduate Accommodation Office

Katie Scheinkonig, Head of Residential Accommodation

Tel: 01865 (2) 80923

Information Management
Manages and maintains property and space Information for the complete Estates Services property portfolio 

General enquires:

Melanie Cumpston, Team Administrator, Information Management
: (2) 80806

CAD enquiries:

Estates Services library enquiries:
Tel: (2) 80806

Space and Options
Manages the allocation of space across the University’s functional estate

Space charging enquiries:

Space Management enquiries:

Security Services

Control Room

Tel: 01865 (2) 72944

Systems (FacilityNet/FMOnline)

Tracey Iles, Systems Administrator

Ralph Watson, Systems Administrator Support

Tel: 01865 (2) 78762

Property Solicitors

Emma Gilmour, Estates Property Solicitor

Liz Liddiard, Estates Solicitor Construction and Planning

University Parks
Landscaping and Grounds Maintenance

Nick Baldwin, Administrative Officer

Tel: 01865 (2) 82046

Wytham Woods

Nigel Fisher, Conservator

Meg Jenner, Team Administrator for Wytham Woods
Tel: (9) 726832