University Of Bristol Counselling

University of Bristol logo

University Of Bristol Counselling

We are a team of 20 qualified and experienced counsellors, supported by a Head of Service who is also a counsellor, and four administrative staff. We also make use of counsellors in training to enhance our services.

We are part of the broader Student Services team  which is here to ensure students’ welfare needs are met.

Within the counselling team we have a wealth of expertise, and our counsellors are drawn from range of training backgrounds. This allows us to match the right counsellor to your needs.  Each counsellor also works integratively, enabling different processes and tools to come to the fore depending on the student’s particular need in the moment.

We adhere to the BACP ethical framework and are always happy to receive feedback about our services.

Student Counselling Service organisational chart (PDF, 205kB)of the Student Counselling Service.

Contact us

Address: 3rd Floor, Hampton House, St. Michael’s Hill, Cotham, Bristol, BS6 6AU.

Directions to the Student Counselling Service:

We are based on the third floor of Hampton House. Enter through the main glass doors at ground floor level. Take the stairs in front of you to your left, through the wooden door, or the left hand lift up to the third floor. The reception area is on your left as you come out of the lift or stairs.

Some workshops and groups take place in the Student Services Seminar Room in Hampton House, which has a different entrance to the Student Counselling Service, and shares the entrance with the Disability Services. Other groups and workshops take place in the 2nd Floor Seminar Room in Hampton House.

Directions to the 1st Floor Seminar Room:

Enter the main glass doors at ground floor level. Take the stairs or either lift up to the first floor. Turn left out of the lift or stairs and the room is right in front of you.

Directions to the 2nd Floor Seminar Room:

Enter the main glass doors at ground floor level. Take the stairs or either lift up to the second floor. Turn right out of the lift or stairs, through to a reception area. Turn right at reception and the seminar room is on the left.


Access to the Student Counselling service is via the lift, which is accessible for wheelchairs. However, in the event of fire people would have to be able to make their own way down stairs, assisted by fire wardens. If this is a problem then we are able to book a room for use in the Disability Service or create a Personal Emergency Evacuation Plan (PEEP) with the individual.

Opening Hours

We are open every week day during term time and for some sessions during University breaks.

Counselling sessions are available by appointment between 9am-8pm Monday-Thursday and 9-5pm on Friday.

We are generally responsive to email and telephone at the following times:
Monday, Tuesday & Thursday 8.30am-8pm
Wednesday 8.30am-7.45pm
Friday 8.30am-5pm
The service is closed to visitors at the following times:
Monday-Thursday 7-8pm
Friday 4-5pm

Tuesday 2-3pm (phones and emails are not ‘manned’ at this time)To arrange an appointment or book a place on a group:

Fill in a booking form to book an individual session or a place on a group. The University uses a third party email provider for its staff and student email. Please be aware that a copy of any email correspondence you may have with the Counselling Service will also be stored with the University’s email provider. The University has a contract in place with its provider that includes provisions for protection of the University’s information.

Drop-in to see a counsellor for 20 minutes on any weekday. See our supported self help page for further information and drop-in times.

Phone 0117 954 6655