University of The Arts London Estates Department

University of The Arts London Estates Department

As the Head of Facilities Management you will be responsible for assisting in the development and management of the University estate strategy, and for the effective management of the University Facilities Management function, comprising both in-house and out-sourced hard and soft FM service components.. You will lead the efficient delivery of operational services to ensure that all services are delivered to optimise performance, provide value for money, minimising disruption and securing the highest level of service for the customers.

You will coordinate the development, review and ongoing enhancement of the University FM function and, as part of the senior estates team you will contribute directly to the strategic management of the estates functions.

The University of the Arts London ( is a hotbed of creativity, innovation and invention across the knowledge economy. Drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts. UAL is a fundamental part of the UK’s creative ecology – the fastest growing sector of the UK’s economy. UAL works with a wide range of commercial and institutional organisations within the world of the Arts, including the Tate and the National Theatre, all benefiting from the fresh talent and new ideas of UAL students. UAL is hugely international, with a reputation that attracts over 19,000 students from over 100 countries, creating a vibrant, multi-cultural community environment.

The Estates Department provides a number of core services across the University’s 16 academic sites, including, soft and hard Facilities Management, management of student residences, catering and commercial services, sustainability and energy management, estate management, project management, and property developments.

The University is embarking on an exciting rationalization of its estate over the next 6 years that will provide exciting new premises and reduce the spread of sites considerably. This role will be active in the forming of standards and specifications for the new buildings, maintaining high standards of existing operations in a demanding portfolio as well as the transformation that will take place in the services according to the evolving estates demands.

A proven and ambitious FM professional with a management or technical qualification at degree level or equivalent and experienced in working across multiple sites. You also hold membership of relevant professional body. You will have demonstrable experience of successfully developing and maintaining FM protocols and a strong grasp of procurement and contract management. Utilising strong strategic and tactical management skills, you will have established a track record of successful management of FM services, hard and soft; outsourced and internal. Technical knowledge of building services is desirable but health & safety practices and legislation and financial management (budget preparation and control) are essential.

You will be a strong communicator with the ability to convey ideas clearly and persuasively, explaining complicated matters simply, and hold a track record of presenting compelling arguments to influence and negotiate satisfactory outcomes. With experience of managing across teams and preferably experience in collaboratively working with Trades Unions you will encourage contribution and involvement from staff at all levels and recognise and reward individual and collaborative achievement.

In return, University of the Arts London offers generous annual leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity.

University of the Arts London aims to be an equal opportunities employer embracing diversity in all areas of activity and UAL positively welcomes applications from black and minority ethnic staff who are currently underrepresented at this level.

For a confidential discussion and/or a full job description, please contact our retained advisor Michael Hewlett ( at The Management Recruitment Group on 0208 892 0115. Applications should consist of a CV and covering letter and should be sent to

Closing date for applications: 10th May 2015


At UAL, everyone’s identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.