University of Wolverhampton Contact Us

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University of Wolverhampton Contact Us

University of Wolverhampton Contact Us

Contact Us

We are here to help you, and we welcome your comments and suggestions. Contact us via:


Chat with us via ASSIST, our online service – now available 24/7!

You can use our online chat service to talk to us about anything learning centre related.

Our staff are happy to help from 8.45am until 7.15pm on weekdays and from 10.15am until 6.45pm at weekends. Outside of these hours queries will be answered by librarians at other institutions who will be able to answer most enquiries and refer any others back to Wolverhampton staff if needed.


Email a completed Ask a Librarian enquiry form for a response within 2 working days.


Call Learning Centre Direct on 0845 408 1631 (UK local call rate) or 01902 321333.
Our 24/7 service enables you to check our opening hours, listen to and renew your loans.
For help with renewals, reservations, searching the catalogue and paying fines, press 0 to talk to a member of staff. A message can be left on our answerphone outside staffed hours.


Visit any one of our Learning Centres at Telford, Walsall and Wolverhampton Campuses and Queen’s Hospital site at Burton during their opening times.

If you have any queries or would like to make comments regarding our services, all members of staff will be happy to help you. Customer suggestion forms are available in each Learning Centre if you prefer to make a written enquiry or comment.


We also have a facebook page at; why not follow us to keep up to date with developments in the Learning Centres?

Contact Us

Contact Accommodation Services

For any queries regarding:

  • Allocation enquires
  • Room change requests
  • Invoice queries
  • Service complaints
  • Private sector enquires
  • Neighbour problems

Phone: 01902 321268


Contact Campus Operations

For any queries regarding:

  • Cleaning and housekeeping
  • Caretaking
  • Security 24 hours
  • Building Access

Campus operations deal with the day to day activities of each campus.

Phone: 01902 321000

Contact Estates (Maintenance)

For any queries regarding:

  • Issues reported on FixIT!

Estates (Maintenance) are responsible for maintaining both the internal and external up keep of accommodation.

Using the FixIT! reporting system you will be able to identify any issues or faults that need repair inside and outside your accommodation.

Contact Security (Out of Hours)

Security (all sites) –

01902 32 2106

Please call for all emergencies, accidents, excessive noise issues, or if appropriate use the Security Help points located externally around the campus.

If you have lost your keys, lost property or non-urgent issues please direct these to the local site security.

please call 999 Emergency Services.

Please note: Calls to this number are recorded for training and quality assurance purposes

Campus Reception Opening Hours

Offering general information and advice in relation to accommodation.

Wolverhampton (City) Monday – Friday 8.45am – 5.00pm
01902 321268
Telford Monday – Friday 9.00am – 5.00pm
01902 323900
Walsall Monday – Friday 9.00am – 5.00pm
01902 323200


For the latest events and information about what’s happening in Accommodation, Sports and Catering check out WLVCampusLife!