University of Stirling Office 365

University of Stirling Office 365

University of Stirling Office 365

New Technologies Project

Maintaining the University of Stirling’s competitive edge, Information Services will be launching a range of new services and software to improve productivity and collaboration among staff and students. Coming soon are technologies that will provide you with increased mailbox size and unlimited cloud-based storage. Expanded network capacity will improve the security and reliability of our network as well as allow for an increase in Internet speed by a factor of 10. Phase one of the project will involve staff PCs upgrading from Office 2010 to Office 2013, after which staff will be able to install Office 2013 on their personally-owned devices.

What to do now

To upgrade your office PC (not Mac) to Office 2013, follow the steps below:
  1. Before you start the upgrade, read all the FAQs below and the information for Assistive Technology, Reference Manager and Project / Visio users.
  2. Close down the Sidebar on your desktop, if you have it running – the sidebar includes the clock / hibernate / BBC news widgets that you may have on your desktop. These can interfere with the upgrade. To close, simply hover over an icon and then click the X which appears next to it.
  3. If you use Lync, make sure it is closed: click on your status e.g. available / busy then select Exit.
  4. Close all other applications on your PC, but do not log off.
  5. Go to Start > Control Panel > Run Advertised Programmes and select ‘Microsoft Office 2013 Pro Plus – Upgrade2’. Then click ‘Run’ to start the download.
  6. Leave your PC to get on with the download – this should take approximately 40 mins. You may get a warning message suggesting the upgrade will take several hours – ignore this, it will be much quicker.
  7. Please do not log off, shut down or attempt to use your computer while the upgrade is ongoing.

What happens next?

After upgrading to Office 2013, IS staff will move your mailbox to a new Exchange server. This will result in increased storage space (2GB of mailbox space with additional 100GB of online archive space) and easier access to email archives. When your mailbox is migrated, you will be asked to restart Outlook (possibly more than once due to your sharing calendars with other people whose mailboxes will be migrated at different times). Other than these restarts, you do not need to take any further action. The New Technologies Project team will contact you prior to the mailbox migration.

You may wish to import email archives from your H drive (PST files) to the new cloud-based storage. First, consider whether the messages are appropriate to store in the cloud, then follow our instructions in the post-upgrade FAQs below.

Office for your home laptop and PC (optional)

The University of Stirling’s subscription to Office 365 provides staff with free installation of Microsoft Office 2013 programmes on up to five personally-owned laptops and home PC for the duration of your employment. Installing this is not compulsory, but you may wish to take advantage of the free software and replicate your work environment. To do this, follow the steps below:
  1. Go to
  2. Enter your full university email address in the username field and press tab. You will be redirected to a University login screen – enter your normal network username and password.
  3. Next, click on the cog in the top right of the screen and select ‘Office 365 settings’ > ‘Software’.
  4. Note: If you are a Mac user, you may be offered to install Office 2016 available for Mac computers only. The University of Stirling’s Office 365 subscription only offers PC users Office 2013 products and.
  5. Download Office 2013 for PC from this page.

Office 365 apps for your phone / tablet (optional)

The University of Stirling’s subscription to Office 365 provides staff with free apps for Microsoft Office products for personally-owned mobile devices for the duration of their employment. If you wish to install Office 2013 apps on your phone / tablet, follow these instructions below:

  1. Go to the App Store or Google Play Store.
  2. Search for the application (Word, Outlook, Excel, PowerPoint, OneNote) and install.
  3. Launch one of the applications, e.g. Word, then enter your full university email address in the username field. You will be redirected to a university login screen – enter your normal network username and password – this will activate your Office 365 subscription.
  4. After this, all other Microsoft applications should open without any further need to enter a username and password.

Assistive Technology, Reference Manager and Project / Visio users

As Office 2013 may conflict with Reference Manager and Assistive Technology applications, we advise users not do the upgrade at this point. We are working on solutions and will advise via the Staff Round Up when to move to Office 2013. If you have concerns about any other software conflicting with Office 2013, please contact the Information Centre before starting the installation process.

Project / Visio will be removed from your PC when you upgrade to Office 2013. We can arrange for the 2013 versions to be advertised to your machines for installation (subject to you having a 2013 licence for Project or Visio). Please contact the Information Centre for help.