University of Exeter IT
Support in Cornwall – Penryn
Penryn Campus Service Desk
Monday – Friday
8.45am – 9pm. Please note 5.15pm – 9pm will be covered by Out Of Hours Support.
Saturday and Sunday
10am – 12.30pm and 1.30pm – 6pm
Support in Cornwall – Knowledge Spa, Truro
Please see the contact details on the Knowledge Spa support page.
Support in Exeter
- 08:00 – 20:00 Monday to Friday and 10:00 – 15:00 Saturdays, in term time.
- 08:30 – 18:00 Monday to Friday in vacation periods.
AV Support – For all urgent AV, Video Conferencing and Learning Spaces requests please go to the Learning Spaces Support pages – www.exeter.ac.uk/as/learningspaces/
University of Exeter IT, Opening times:
- 08:00 – 20:00 Monday to Friday and 10:00 – 15:00 on Saturday’s in term time (In person at the Forum SID Desk and on the phone 0300 555 0444)
- 08:30 – 18:00 Monday to Friday in vacation periods (In person at the Forum SID Desk and on the phone 0300 555 0444).
You can access help either online or on the phone, or by visiting the SID desks at Exeter campuses. SID Online, now including all IT support is available 24/7.
If you have an urgent IT issue outside of these hours please follow @UofE_SID for service updates and queries.
Otherwise, please log an enquiry at https://sid.exeter.ac.uk/ and we’ll get to work on it.
Alternatively you can call SID on 0300 555 0444 (08:00 – 20:00 during term time and 08:30 – 18:00 in vacation periods.)
If you want to keep track of developments you can follow SID on twitter @UofE_SID.
You may also find useful information and guidance on our Exeter IT YouTube Channel.