University Of Edinburgh Information

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University Of Edinburgh Information

We are a fully-integrated support service, offering physical and digital services across library, IT, learning technology, student study spaces and teaching room technologies.

IS News

The latest news from Information Services.

BITS magazine

The triannual IS magazine offering a range of features on services and activities in IS.


Information Services (IS) is led by the Chief Information Officer and Librarian to the University, and organised into 8 divisions.

Strategy and planning

We aim to fulfill the IS Vision, by formulating strategies which guide our detailed plans, and provide a framework for service planning by the colleges and other support services.

Working for Information Services

IS provides a professional information skills and support service to our user community.

Policies and Regulations

Information on regulations and policies which govern the way IS services works.

Service improvement

The University seeks to improve all Information Services (IS) services, using service management best practice.

IS Change Programme

The IS Change Programme has been created to make sure that ISG is fit for the future.

The IS Helpline can advise and assist on all manner of IT, e-Learning and Library queries.

Service status

Check current service status and alerts

Use our online form

Call us+44 (0)131 651 5151

IS Helpline Operating Hours

Contact your local helpdesk

The Schools of Business, Chemistry, GeoSciences, Informatics, Law, Mathematics and Physics & Astronomy have local helpdesks.

Local School Helpdesks