University of Bath Moodle

University of Bath Moodle

University of Bath

University of Bath Moodle

24 March: Panopto (Re:view)

We have been advised by A.V. that some users are seeing an error when attempting to view video content hosted through Panopto.

A.V. have informed us that the issue is only seen in Internet Explorer and can be fixed by going to the Compatibility View settings and unticking the option “Display intranet sites in Compatibility view”.

If you experience any problems viewing content, you may wish to try the suggested fix, or alternatively, temporarily switch to another browser such as Firefox or Chrome.

Should you have any questions relating to this, please contact A.V. for support.


22 March: Moodle availability

We have been made aware that our Moodle installation has experienced a couple of short, unexpected periods of downtime this afternoon.

Whilst this is being investigated, and to guard against any further downtime, web services have been temporarily turned off.

Unfortunately, whilst web services remain disabled, neither the Moodle app nor the Re:view (Panopto) block will function.

Nevertheless, users will still be able to gain access to their Panopto content by first logging into Moodle and then accessing the the Panopto service directly via:

https://uniofbath.cloud.panopto.eu/

We would like to apologise for any disruption that this may cause, and we can confirm that this is currently being investigated as a priority.

UPDATE:  Re:view content is once again available through Moodle pages (nevertheless, the Moodle app remains offline for now – it will be made available again once investigations into the downtime have been completed).