University of Hull Wifi

By | 16th June 2017

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University of Hull Wifi

University of Hull Wifi


Last updated on 9/20/2016 Print this page


The wireless network eduroam is available throughout the Hull and Scarborough campuses. You can use your device wherever you are, whether you are making notes in a lecture theatre or enjoying the sunshine outside the Library.

For more information on the eduroam service, including a list of institutions that provide an eduroam service across the globe, visit

It is important to understand the security risks of joining any WiFi network, to ensure that you are joining the genuine eduroam network, ICT recommend that you use eduroam CAT (Configuration Assistant Tool) to make a secure connection to the network.

You can do this on or off campus. If you are using a mobile device, you can do it over a 3G or 4G connection, and if you are using a PC or Mac, you can connect to ‘UoH Guest’ in the first instance, or complete the process while connected to your home network.

For step by step instructions on how to connect, please select your operation system below:

  • iOS
  • Windows
  • Mac
  • Android
  • Guest WiFi
  • Policies


  1. Open Safari and go to
  2. Select your institution University of Hull
  3. Ensure that the installer selected is for Apple iOS mobile devices…
  4. Tap the Do you have an account… button to proceed
  5. Tap the Download installer for Apple iOS mobile devices button to proceed
  6. When prompted to Install Profile select Install (you will be prompted to enter your device passcode)
  7. You will be presented with the list of certificates that will be installed on your device.
  8. Select Install
  9. When prompted, enter  your university user ID (in the format
  10. When prompted, enter your university password.
  11. Once all steps are complete, you will be able to select and join eduroam from your list of available networks.

Note: if any issues arise from using CAT, the profile can be removed in Settings > General > Profile > eduroam > Delete Profile

If you are unable to use the CAT or would prefer to connect to the network directly. Follow these steps:

  1. Go into Settings > Wi-Fi
  2. Tap eduroam in the list of available networks.
  3. Enter your user ID in the format and your usual university password and select Join.
  4. You should see the following certificate details, the term ‘not trusted’ simply means the certicate is not preinstalled to the device. See for more info.
    Issued by QuoVardis Root CA 2
    Expires 10/02/2019, 11:09:42
    Warning: If you see any certificate details other than above, please contact the Service Desk on 01482 462010 before joining the network. Otherwise you may compromise the security of your device and personal data.
  5.  Select Trust.
  6. You should now be joined to eduroam.

If you need a hand…

Please drop by the ICT Service Desk with your device and we’ll do all we can to get you connected. We are based on the ground floor of Applied Science and are open weekdays, 8.30am until 5.30pm (4.30pm Fridays).

Click here for information about Student Accommodation WiFi

Guest WiFi


The University of Hull have partnered with Keycom to provide high speed wireless internet access to visitors to the Hull and Scarborough campuses.

If you are a University member of staff or student, we recommend that you use the eduroam wireless network instead.

How to connect


  • Select UOH-Guest from the list of wireless networks on your laptop or mobile device.
  • Open your browser and you will be redirected to a login page.
  • Enter your email address and mobile number.
  • Tick the boxes to accept the terms and conditions and then press Get Online.
  • After a few moments, you will see the word ‘success’.
  • You are now connected! Close and re-open your browser to go online.

If you need a hand…

If you require any help or advice on using the UOH-Guest network:
Phone: 0300 103 0043 (Hull campus), 0300 103 0044 (Scarborough campus)
Tweet: @KeySurfSupport