University Of Greenwich Transcript

By | 12th June 2017

University Of Greenwich Transcript

Duplicate certificates and transcripts

When you have completed your studies with the University of Greenwich you will receive an official certificate and transcript (Higher Education Achievement Report – HEAR) prior to the awards ceremonies (as long as you have no outstanding tuition fees or obligations to the University that restrict the issuing of the documents).

You will receive one certificate and one transcript which will be posted to you, using the address that you have given to the University (see Addresses, Letters and Keeping in touch for more detail).

However the University appreciates that you may need additional copies of your transcripts to apply for continued studies, employment, embassies etc. or need replacements of both documents due to damage or loss.

If you require additional copies or replacements of your documents please visit this page.

On our webpages you will find all the information needed to make a request, including the application forms and information about the fees applicable for each service.

Please note, that if you change your legal name (through deed poll, marriage or divorce) the University will not issue documents in your new name unless in exceptional circumstances (such as change in gender). If you need to discuss these issues with a member of the Student Affairs team, you will need to email, quoting the Greenwich ID number we issued you with and with appropriate evidence of the name change attached.

University Of Greenwich Transcript

Certificates and transcripts

Congratulations on completing your studies!

Your original certificate and transcript are important legal documents issued by the Conferments team in Student & Academic Services once your Faculty/Department/College has signed off your results and confirmed your award.

The university is now using new stationary for its transcripts and certificates. Any award dated from 1st January 2017 and any replacement of certificates and transcripts will now be printed on the new paper.

Your certificate and transcript are sent to your address (this will be your designated mailing address if specified on your record or your permanent address if not) within 4 to 8 weeks of your results being made official (i.e. you receiving your results letter). To ensure your address details are correct on our records before you complete your studies, check them on BannerWeb via the portal, or by contacting your Student Centre if your portal credentials have been disabled.Your documents are sent in the normal post, not recorded or tracked.

Please note: if the non-arrival of your certificate is due to failure to supply the correct address BEFORE your award is considered, then the university reserves the right to charge a fee.

Living outside of the UK?

If you would like your documents posted to you using DHL Tracked Post please download and fill in this form and submit with the appropriate fee.

Circumstances in which we keep your documents

Should you owe tuition fees money to the university at the time we are due to dispatch your certificate and transcript, we will keep your documents. You will need to contact us once you have cleared the money owed.

If you came to study on a tier 4 visa and our International Student Compliance and Advice team believes you have not met all the requirements of your stay in the UK, we will also keep your documents until they inform us we can dispatch them.

University Of Greenwich Transcript

Collecting your certificate

Should you wish to collect your certificate and transcript, please contact us once you have received your results letter, as we will have to agree a date and time for you to visit our office on the Avery Hill campus. You will need to bring your student ID card.

If you are sending a representative to collect your certificate, please ensure they have a signed letter of authority and some form of identity (with picture) with them.

Contacting the university after you have graduated

Once you have graduated, you may need to contact us:

The Conferments team wishes you the very best with your future.

The Conferments team can be contacted Monday to Friday 10am-12noon and 2.30pm-4.30pm

Address: Fry Building – Third floor, Avery Hill Road, London, SE9 2UG.
Telephone: 02083319789

University Of Greenwich Transcript

If you require a duplicate transcript

The Conferments team can provide you with duplicates of your transcript, but not certified copies. Formal details of the programme studied by an individual and the results achieved for each course are given in a transcript. Please fill in our form and read the information at the back of the form. It is particularly important you note the following.

For studies completed from September 1999 to present

All data is stored electronically, so a full academic transcript is available which includes course/module titles and all marks.

For studies completed before September 1999

When a transcript is not available, we may be able to issue you a confirmation of study/award letter instead.

*Proof of identity in the form of a copy of photographic ID such as passport or driving licence must be provided when making the application.

Please ensure you include payment in GBP/£ with your form and that the form is returned to:

University of Greenwich
3rd Floor Fry Building
Avery Hill Road


Your request will be processed as swiftly as possible, but at peak periods within the academic year (July to September), the processing time could take up to 3 weeks.