University of Exeter SID

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University of Exeter SID

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SID Opening Hours

Mon – Fri: 8am – 8pm
Sat: 10am – 3pm
Please note: you may still ask a question 24/7

What happens to your data when you submit a Compass enquiry?

When submitting an enquiry through Compass, part or all of your enquiry may be shared between the following support departments: Accessibility & Inclusive Learning, Living Support, Wellbeing, Multi-faith Chaplaincy, Academic Skills, English for Academic Purposes, Accommodation Services, The Compass and Security. This is for the purpose of ensuring efficient resolution of your enquiry and for providing you with service and support.

Your enquiry may also be passed to our partners in SID, University of Exeter, if they are required to assist with the resolution of your enquiry.

All electronic records within are stored securely for 6 years after you have graduated (or last contact) and are then destroyed.

University of Exeter SID

Our SID advisors are your first point of contact for information about student support services including accommodation, exams, fees & funding, graduation, the Guild Advice Unit, support for international students, skills development, UniCards, wellbeing, and IT.

You access can web based information about these services in our A to Z of services and support.

How to contact SID


Log an enquiry through SID Online or through the web or app version of iExeter.

By email

By phone

0300 555 0444 (UK)
+441392 724724 (International)
Extension 4724 (Staff)

In person

Opening hours SID (Streatham Campus) Info at St Luke’s
Monday to Friday (term time) 08:00 – 20:00 08:15 – 17:00
Monday to Friday (vacation) 08:30 – 18:00 08:15 – 17:00
Saturday (term time only) 10:00 – 15:00 Closed

Info Points and Hubs

Info Points provide a range of support and advice for general and course specific enquiries. Discover where the various Info Points and Hubs are located across both Exeter campuses and find out more about the services they offer.