University of Derby IT Support

By | 19th May 2017

University of Derby logo

University of Derby IT Support

University of Derby IT Support, IT Services provides systems and technology to support the processes of the University

We’re here to help you with any IT related issues. If you’re experiencing problems contact us by phone, email, or visit one of our IT Helpdesks and speak directly to a member of staff or use our new online IT call logging system.

You can submit a request by using one of the following methods:

Email: itservicecentre@derby.ac.uk
Tel:01332 591234 (internal 1234)
Online: IT Service Centre

Opening times for the Service Centre are:

DayOpening times
Monday8.00am – 5.00pm
Tuesday8.00am – 5.00pm
Wednesday8.00am – 5.00pm
Thursday8.00am – 5.00pm
Friday8.00am – 5.00pm
Saturday and SundayClosed

Or you can visit one of our IT Helpdesks

Please note that all the times given are for term-time, times may vary during other periods of the year.

Times given exclude Bank Holidays and University closure periods.

Derby Campus

  • Kedleston Road – IT/AV Help Desk
  • Markeaton Street – IT/AV Help Desk
  • Britannia Mill – IT/AV Help Desk
  • Enterprise Centre – IT/AV Help Desk

Buxton and Leek Campuses

  • Buxton Campus
  • Leek College

Chesterfield Campus

  • Chesterfield – IT/AV Help Desk
  • Derby Theatre – IT/AV Help Desk

Kedleston Road – IT/AV Help Desk

Location: Library

DayOpening times
Monday – Thursday8.30am – 9.00pm
Friday8.30am – 5.00pm
Saturday10.00am – 5.00pm
Sunday1.00pm – 5.00pm

 

Buxton

Location: Library

DayOpening times
Monday – Thursday8.30am – 9.00pm
Friday8.30am – 6.00pm
Saturday10.00am – 5.00pm
Sunday12.00pm – 4.00pm

 

Leek College

Location: TL 105 Technicians Office

DayOpening times
Monday – Friday8.30am – 4.35pm
Saturday and SundayClosed

 

Markeaton Street – IT/AV Help Desk

Location: MS207

DayOpening times
Monday – Friday8.45am – 4.45pm
Saturday and SundayClosed

 

Britannia Mill – IT/AV Help Desk

Location: Library

DayOpening times
Monday – Friday8.30am – 5.00pm
Saturday and SundayClosed

 

Enterprise Centre – IT/AV Help Desk

Location: Conferencing Office

DayOpening times
Monday – Friday8.00am – 4.00pm
Saturday and SundayClosed

 

Chesterfield – IT/AV Help Desk

Location: ITDH, 1st Floor

DayOpening times
Tuesday8.30am – 5.00pm
All other daysClosed

 

Derby Theatre – IT/AV Help Desk

Location: IT and Finance Office

DayOpening times
Monday – Friday9.00am – 12.00pm
Saturday and SundayClosed