University of Bradford Counselling

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University of Bradford Counselling

Counselling Service

We provide a free and confidential service to all students and staff of the University of Bradford and Bradford College. In addition to counselling, we offer a range of support including self-help materials and wellbeing workshops.

We are completely independent of your academic studies or workplace and do not share information with staff in these areas.

We offer initial appointments and drop-in sessions to give clients the opportunity to get immediate support and to explore how further counselling may be of benefit.

Counselling for Students

Intake Appointment (up to 25 mins)

  • Get immediate support / strategies / resources.
  • Discuss how you want the Counselling Service to help you.
  • Possible referral to further counselling (generally with a different counsellor).

If further counselling is agreed on, we will contact you with an appointment.  This will usually be within two weeks but at busy times, it may take longer. We will also send you a text reminder before every session.

Subsequent counselling (50 minutes)

  • Usually for up to four weeks (on the same day, at the same time, with the same counsellor).
  • Work to an agreed focus.
  • If you and your Counsellor feel that you would benefit from more counselling, please get back in touch.
  • At the end of your counselling we welcome your feedback.  Please return the feedback form which will be given or emailed to you.

If you can’t come to an appointment

Demand on our service is very high.  If you can’t come, someone else may be able to.  So:

  • Please let us know as soon as possible.  If we don’t hear from you within 24 hours of a missed appointment, we will assume you no longer need counselling and your appointment will be offered to someone else.
  • If you then want to continue with counselling, you may ask to be put back on the waiting list.
  • A missed appointment counts as one of your four sessions.
  • If you miss two appointments in a row, your contract will be ended and your time will be allocated to someone else. If you then want more counselling you will need to contact us to be put on the waiting list.

What happens in counselling

Counselling offers you a confidential and non-judgemental space.  It aims to help you deal with your difficulties more effectively.  You and your Counsellor will agree a way of working together and what you want to look at.  The Counsellor will help you explore what is going on and how to make changes or develop useful strategies.  Counselling is not about giving advice or solving your problems for you, although we can offer relevant resources and information.

Code of ethics and policy on confidentiality

The Counselling Service works to the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for good practice in counselling and psychotherapy – BACP.


Confidentiality is held between the client and the Counselling Service team.  Information will not be given to anyone outside of the Service without your permission, except if your Counsellor believes there is a serious threat of harm either to yourself or anyone else.  Whenever possible they would discuss this with you first.

Notes and records

  • Brief notes are kept of the sessions.  All notes are coded and kept separate from any identifying data.
  • All notes and records are kept securely in the counselling service, in compliance with the Data Protection Act, 1994. See our policies and procedures section for more information.
  • Notes and records kept in the Counselling Service are not part of your student record.
  • All notes are destroyed after three years and all electronic records are destroyed after seven years.

Book an appointment

An appointment can be made to see a counsellor by clicking on the link below and filling in our registration forms. Alternatively ring, text or email us (see details at the bottom of the page).

Once we receive your online registration we will contact you within 2 working days.  If you do not hear back from us, it is possible we did not receive your form.  If this is the case, please either re-submit the form or contact the service directly.

For a brief session with a counsellor without the need to book an appointment please attend a drop in appointment. Student drop in is at 13:45 and 14:15 every week day in term time. Staff drop in is on Friday at 8:30. These appointments are first come, first served.

Register with the Counselling Service