University of Bolton Quality
The University has robust policies and procedures for Quality Assurance and Enhancement, and all of its programmes are required to work within this. The University is regularly required to account for the effectiveness of its policies and procedures to outside bodies such as the Quality Assurance Agency, and has a demonstrably good record from such engagements.
The key components of the quality assurance procedures used are:
- Issues and good practice are identified from a range of sources, e.g. external examiners’ reports, student evaluations, NSS and PTES results, achievement and retention statistics, inspection etc.
- Programme Committees meet regularly to monitor the programme’s operation. These include elected student representatives who are offered training for the role by the Students’ Union (see section 10.3 below).
- Programme Quality Enhancement Plans (PQEPs) are maintained that are action plans identifying specific issues or good practice, with their source (as above) and a cumulative record of the actions taken to resolve these (in the case of issues) or to maintain or further promulgate these (in the case of perceived good practice). These PQEPs are maintained by the programme leader using an innovative web-based database tracking system called QualTrack. PQEPs are maintained constantly, rather than annually.
- Monitoring statistics are prepared annually. Their focus is retention and achievement statistics for the programme, and issues arising from this. Any actions arising from this analysis are then fed in to the PQEP system.
- Each Academic Group has a formal Standards and Enhancement Board. It has Quality Assurance Standing Panels and receives programme committee minutes and programme quality documentation as identified above.
- Each Academic Group prepares an Academic Group Quality Enhancement Plan that addresses issues of Academic Group-wide significance.
Accessing external examiners’ reports and programme committee minutes
If you are logged in to a university computer you can access the external examiners’ reports from the following link: