Details of services we offer
For more information please see IT Service Desk – What we do…
We have also produced two quick guides:
- A Quick Guide to IT Services for Students
- A Quick Guide to IT Services for Staff
You can also see details of the new distributed Printing & Photocopying service.
Connecting to wifi and printing using your own equipment at SOAS
As a member, you may connect your own equipment to access some of the resources SOAS has to offer, such as Internet access and the printing facilities. Please consult our Wifi at SOAS page for instructions on how to use our facilities.
non-members and visitors may only access the Internet using
- eduroam.org (wired and wireless) – contact your own academic institution’s IT department for support
- btopenzone.com (wireless only)
Accessing your Network Files
When not using a SOAS maintained workstation, you can still access your files online at SOAS Remote File Access
- SOAS Mail
- Connecting your Google SOAS account to a Mail Client
- Change your password
- Make yourself a friendly e-mail address
Television/Radio via Your Computer (available only to SOAS staff and students)
note there is no IPTV service over the wireless network.
Chat using SOAS’s Google Based Instant Messaging Service
Helpdesk to IT Service Desk – New Email
The email address for IT services and support has changed to firstname.lastname@example.org (from email@example.com). The email change is part of the re-brand of the service and the transition from a re-active helpdesk to a more proactive, customer-focussed service with enhanced communications. The old email address will re-direct messages until further notice.