Keele University VPN

Keele University logoKeele University VPN

What is a VPN?

A VPN (Virtual Private Network) is used to add security and privacy when using the internet to access information either from home wifi or wifi hotspots.

Can I use the VPN at Keele?

If you are a member of staff or a research postgraduate you can have access to the VPN

What is the benefit of using the VPN?

You will be able to access your network drives once connected to the VPN and any services which are restricted to on campus only

How can I get access to the VPN?

Just complete the form (restricted to Keele users only) and the IT Service Desk will send you details of how to connect.

It is best to do the set up whilst at Keele so that if you have any problems the IT Service Desk team can assist you.

IT Service Desk

The IT Service Desk is the first point of contact for any questions, problems or requests about the various services and facilities that Keele IT Services provides.

Why not use our self service desk, you can track your fault/request 24/7, browse our knowledge base………For instructions on  how to use the IT Self Service Desk .

Alternatively, if you prefer to speak to an advisor or email your request our contact details are below.

Vacation Opening Hours

IT Connect   (Library) IT Service Desk (IC1)
Monday 5th June – Friday 9th June 8.45 – 18.15 8.45 – 17.00
Saturday 10th June  9.00 – 16.00 (Closed 12.00 – 14.00) CLOSED
Monday 12th June – Friday 16th June 8.45 – 17.00 8.45 – 17.00
Saturday 17th June (Open Day) 9.00 – 16.00 CLOSED
Monday 19th June – Friday 15th September 9.00 – 17.00 8.45 – 17.00
Weekends CLOSED CLOSED

 

 

 

 

Semester Opening Hours

IT Connect   IT Service Desk
Monday – Friday  08.45 – 20.00 08.45 – 17.00
Saturday – Sunday 13.00 – 17.00 Closed