Falmouth University Student Portal

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Falmouth University Student Portal

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Help & Information

  • Academic & Student Services Induction
  • ASK: Academic Skills & English Language
  • Dyslexia Skills
  • IT Services
  • Library & Information Services
  • Student Administration
  • Student Support Services
  • The Compass

Student Support

Student Support image

At Falmouth University we are here to support you through your studies in every way we can. Services are available on both campuses. They are confidential and student-centred. Even if we can’t help we’ll know someone who can.

Student Services provide free, confidential help and advice with any problem, large or small. Services include The Compass, Accessibility and Dyslexia Skills, Living Support, access to Health Services, Wellbeing (Mental Health and Counselling), Multifaith Chaplaincy, and Day Nursery provision.

We also provide students with the opportunity to see a GP at the Penryn Campus during term time and appointments for GP clinics must be made directly through Penryn Surgery.

Find out more about health services on and off campus

Library & Academic Skills

Academic Liaison Librarians provide specialist subject-related information support for each course and offer training and one-to-one guidance on research to all students. For more information, visit the libraries page

ASK offers one-to-one and group sessions to help students with their academic work, which includes academic writing, balancing your workload and study skills such as note-making, referencing, organisation and presentation techniques. For more information, visit the ASK page

English Language Courses – If English is not your first language, you can join a variety of classes to run alongside your assignments, including subject-specific academic English, presentations and pronunciation, English for CVs and applications, and social English. For more information, visit the English language classes page

We are also offering evening courses in French, German, Spanish and Latin for students, staff and their families. Courses are 20 weeks long, with a range of course levels available from beginners to advanced. For timetables, course fees and enrolment details, visit the Evening language courses page

FXU (Students’ Union) Advice Service provides free, confidential and impartial information, advice and support to all students during term-time. The Advice Service covers the entire spectrum of welfare queries, including student funding, benefits, tax credits, financial problems, housing, consumer advice, employment, childcare, institutional/academic-related issues, and any other problems you may have.

Contact us

Student Services

We don’t expect you to always know which service you need, but we encourage you to contact The Compass who can advise and signpost you to the right service. Log an enquiry and book an appointment:

Email: compass@fxplus.ac.uk
Web: http://compass.fxplus.ac.uk

  • Penryn Campus – Level 0 of The Exchange, and the Tremough Annexe (opposite the Stannary)
  • Falmouth Campus – Lower Courtyard

Tel: Penryn Campus – 01326 370460 or Falmouth Campus – 01326 213735

FXU (Students’ Union) Advice Service

Falmouth Campus
FXU reception in The Hub, Fox 3 building
Tel: 01326 213742

Penryn Campus
FXU, next to the Fitness Centre
Tel: 01326 370447
Email: advice@fxu.org.uk
Web: fxu.org.uk

Estates helpdesk

For any issue relating to maintenance, caretaking, cleaning, or health and safety, please use the Estates helpdesk: estateshelpdesk.fxplus.ac.uk