Falmouth University Room Service

falmouth university logo

Falmouth University Room Service

ROOM SERVICE: Accommodation Application Guide

Below is a short guide to help you apply for accommodation using Room Service.

Before you start, please make sure:

  • You have a permanent personal email address that will be in use through to October – school and college email addresses are not suitable.
  • You have your student ID number. This is a 7 digit number for Falmouth University students and a 9 digit number for University of Exeter students. You will find it in your ‘offer of study’ letter/email. If you do not have this, please contact the Admissions Department at your institution.
  • You know what type of accommodation you would like to apply for and your student status (e.g. ‘International Postgraduate’, or ‘UK/EU Undergraduate’); please see our website for more information.
  • Agreed permission to provide contact details of a guarantor; a guarantor is someone who agrees to cover any outstanding rent or charges unpaid by you at the end of the contract. You must ensure that you have your guarantor’s permission before entering their details. Any student who is unable to provide a guarantor must contact the Accommodation Team for further guidance.
  • You have read the relevant Allocations Policy:

Falmouth University Application and Allocations Policy

University of Exeter Application and Allocations Policy

If you have applied for accommodation through Room Service in a previous year and are a Returning Student:

Please read the information in this guide prior to making an application along with information on our website for Returning students.

  • If you already created an account in Room Service when you made an application for accommodation in the 2015/16 academic year you will be able to log straight in with your email address and password (your validation code is not needed).
  • If you cannot remember your Login ID please contact a member of the Accommodation Team who will be able to provide you with this. Once you have your Login ID, if you cannot remember your password you will need to click on ‘Request a new password’ and you will be emailed a new one – please check your junk email address.
  • If you have previously registered but wish to use a different email address you can select the option to Re‐register and follow the guidance steps below.

How to create your Room Service Account

  • Go to the Falmouth Exeter Plus website and follow the links to Room Service to create your accommodation account.
  • First you need to register so read the information on the first page carefully and select the link to register with Room Service.

3) You will need to enter details of at least one guarantor.  Click on’ Guarantor one’ to begin.

4) Enter your student ID number, family name and date of birth in the relevant fields. Insert your personal email address and password of your choice.

5) Go to the email account you registered with and you will find an email that contains your validation code

  • Enter the email address and password that you registered with as well as the 6 digit validation code and press ‘continue’. Please note that:
  • If your validation code is not in your inbox, make sure you check your junk folder
  • The validation code is our way of checking you have a valid email address. You will only need to use this code the first time you log in to your accommodation account

How to make an application for accommodation

  • Log in to your Room Service account using the Login ID and password you set up when registering.
  • Read through the information carefully.

3) Click on ‘Applications’ from the menu on the left side of the screen; this will take you to the first step of the application process. To begin, click on ‘Create New Application’.