Edinburgh Napier University c&it services

Edinburgh Napier University c&it services

Welcome to Information Services – IT

Find information on all our systems and services, the latest Information Services – IT news, links to User Guides and Hints & Tips and much more.

View the Status of the University’s Online Services

Do you have a question about any of our services? If so check out our askNapier Knowledge Base.

If you need help or wish to report a problem please contact the IS Service Desk:

Online: https://napier.unidesk.ac.uk/
Email: ISServiceDesk@napier.ac.uk
Telephone: ext 3000 or (0131) 455 3000 from an external line.

IT Bytes Twitter logoCheck out the IT Bytes Twitter Feed for tech tips & chat from Edinburgh Napier’s IS technical experts: https://twitter.com/EdNapITBytes

IT Support Twitter LogoAsk about anything related to the University’s IT services via the IS Service Desk’s Twitter Feed: https://twitter.com/ednapitsupport

Latest Staff IT News

Student Account Deletions

As part of Information Services (IS) regular account deletion process students leaving the University will have their University network and email accounts removed from our IS systems after they have exited from their programme of study.

These accounts will be deleted during the week of 10th July 2017.  Students affected by this process will be emailed prior to the deletion taking place.

Further information can be found on myNapier

Edinburgh Napier University c&it services

Information Services are aware of a major security risk affecting organisations from a range of business sectors. Multiple large-scale organisations have been affected by “Ransomware” where staff or students may receive pop-up windows on their Edinburgh Napier or personally-owned devices demanding payment to Decrypt their data.  As part of our response to this security risk Information Services have taken the precautionary measure of removing access to the MyDrive service

Contact the IS Service Desk by Telephone or Email

Information Services provide telephone and email support to staff and students 24 hours a day, 365 days a year.
Tel: +44 (0)131 455 3000
Email:  ISServiceDesk@napier.ac.uk.