De Montfort University Estates
The accommodation team provides a vital student experience service by managing and letting all DMU owned and nominated (third party operated) Halls of Residence. This team also deals with accommodation queries throughout the year and oversees conference bookings within the Halls of Residence during the summer period.
The catering service provides a high quality service which offers a range of appetising and nutritious food and drink options to enable all customers to have a choice which reflects their needs during the working week. This flexible service provides for changing customer needs, and enhances the staff and student experience.
Provides a customer focused cleaning service for all academic buildings, ensuring that the expectations of customers are met in line with our SLA’s. This is achieved via the provision of a cost effective, quality, comprehensive, safe, scheduled and reactive cleaning service, using the latest technologies, that is both reliable and tailored to the needs of our customers.
The DMU Conferences team is responsible for the booking of events and conferences at the Venue@DMU, which is the university’s state of the art events and conference centre. The centre offers a large flexible hall space and two conference rooms.
This team is responsible for energy management functions across the campus, including energy procurement (gas, electricity and water) and legal compliance. The team also promotes the reduction of enery and water consumption across the campus, this includes initiatives to make DMU more sustainable and supporting schemes such as Student Switch Off and Green Impact (working in conjunction with the DMU Sustainability team) to encourage student and staff engagement and participation in reducing carbon emissions.
This team delivers a variety of important professional services to the Estates directorate and wider university, as listed below. The team also works very closely with the Space Management team.
The Estates Helpdesk process submitted work requests and Estates related enquiries. Example works processed by the Estates Helpdesk include: building maintenance; electrical and mechanical maintenance; grounds maintenance; cleaning services; post & porterage services.
The Leisure team seeks to offer participation in a diverse range of physical sports and wellbeing activities in our state of the art facilities. Services include memberships; reception; swimming pool; gym; sports hall; fitness suite and a climbing wall.
The maintenance team provides a high quality maintenance service that ensures the integrity of the building fabric, building infrastructure, service assets and external elements of the university estate as well as maintenance of the university grounds.
The Estates Helpdesk also administer university parking permit applications.