Anglia Ruskin University Webmail

Anglia Ruskin University Webmail

Webmail – Outlook Web Access (OWA

Outlook Web Access (OWA) allows you to access your e-mail calendar and tasks from any computer or device with an internet connection and a web browser such as Internet Explorer, Firefox or Safari. This enables you to keep up to date when you are at home or on the move. It offers much of the same functionality as the desktop version of Outlook, and most importantly it allows you to see the same messages, calendar and contacts as you would within the Outlook client.

Log into OWA by going to www.anglia.ac.uk/mail and inputting your University network username and password.

Located in Cambridge, Chelmsford and Peterborough, we provide IT services and classroom support to over 30,000 students and staff across our main campuses and partnerships. We provide and maintain many of the IT services that you will use while studying or working at Anglia Ruskin University.

Our responsibilities include the design, delivery, support and maintenance of IT systems used across the University, including e:Vision, My.Anglia, the Virtual Learning Environment (VLE) and Timetabling. Provisioning the IT and audio-visual equipment used in classrooms and lecture theatres. We are also responsible for providing the computers used in the student open access areas and second line student IT support.

Our remit covers:

  • Staff IT and classroom audiovisual support
  • IT and media projects
  • IT infrastructure, policies and standards
  • IT equipment and media loans
  • IT access for partners
  • Escalated student IT issues (second line support)
  • Ensuring availability of our live systems including e:Vision, My.Anglia and SITS

First line student IT support is delivered by the University Library Student IT Helpdesk. Specialist labs and equipment are supported by Faculty Technicians.

Our IT and media strategies support our University’s commitment to providing the best possible experience for all our students. Whether we are providing frontline support or helping our Faculties and Service deliver excellent support to our students, ‘the student experience’ is at the core of our activities.

Administration

The IT Services Administration Office caters for all the administrative needs of IT Services and is the main contact point for software licensing and computer maintenance enquiries University-wide.

For more information, please contact Alison Jasper (Resources Manager) at Alison.Jasper@anglia.ac.uk.

Customer Feedback

We welcome feedback on our services from all our customers. Your feedback will help shape IT services in the future.

For staff IT support and queries contact our Customer Support Team on (+44) 0845 196 4357 or by email at itsupport@anglia.ac.uk.