Aberystwyth University IS

Aberystwyth University

Aberystwyth University IS

Aberystwyth University has an integrated approach to the management and delivery of information services.

Information Services, the directorate responsible, oversees the provision of Library Services for research and teaching, IT Services for Academic purposes, including those provided in centrally bookable teaching spaces and Management Information Service.

We’re here to help you make the most of your time at the University. All the services we offer are designed to be easy and straightforward for you to use. Information Services is here to support the library, computing, e-learning, media, and other information needs of all the students, teachers, researchers, and administrators of Aberystwyth University. This guide takes you through what we’ve got on offer.

We are fully committed to providing you with an excellent customer service and look forward to your visit, in person and via our website. Our professional staff are available in person and via email, web chat or phone. Feel free to contact us with your enquiry, drop in to our enquiry desks or book onto one of the information clinics noted in the guide and bookable on our website.

You can find out more about what we’re up to and access the latest information on our services via our website which complements this guide. You can also follow us on Twitter and Facebook.

We’re always working to make sure that our services develop and change to meet your needs, and to do this well we need your feedback. Email us your suggestions, fill in our online feedback form or one of the comments forms in the libraries. We look forward to hearing your ideas and to meeting you when you visit us.

We aim to respond to enquiries within 3 working days however a response is usually sent within 24 hours.

For all enquiries relating to: Library, Media, Printing and photocopying, IT, Sales you can contact us by:

  • visiting the Customer Service Desk on Level D of the Hugh Owen Library and in the Thomas Parry Library.
  • calling 01970 62 2400
    • Monday – Sunday (term time): 9am (10am on Wednesdays) – 10.00pm
    • Monday – Friday (vacations): 9am (10am on Wednesday) – 5.30pm
  • emailing is@aber.ac.uk
  • or using the online form below

Contact Us

Please provide as much information as possible as this will help with your call being dealt with as quickly as possible